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Privacy Policy

BEFORE USING SLOTSPLATZE.COM HOTEL CASINO LISTING PLATFORM OR ANY ASSOCIATED WEBSITE, APPLICATION OR SOFTWARE, PLEASE READ THE TERMS OF USE AND PRIVACY POLICY OF SLOTSPLATZE.COM HOTEL CASINO LISTING PLATFORM.

The slotsplatze.com Hotel Casino Listing Platform and any related websites, applications or software to which this Privacy Policy refers are hereinafter referred to as “the Services”.

This privacy policy explains what information we collect and how we collect, use and, if necessary, disclose it in connection with the services we offer. If you have any questions, please feel free to contact us by email.

Please note that SlotsPlatze's Privacy Policy applies when you interact with SlotsPlatze in contexts other than the Services, such as when you register as a SlotsPlatze Rewards member or use the SlotsPlatze website.


Information we collect and how we use it.

As a Guest, you can use the Services without providing any additional information other than your date of birth and the information listed in the "Information Collected Automatically" section. However, in order to use the Services as a SlotsPlatze member, we require your login information. This login information may include your SlotsPlatze membership number or your SlotsPlatze online account user details, including username and password. We automatically collect some information when you access or use the Services. You also have the opportunity to voluntarily provide us with additional information. Please note that some Services may not allow participation if certain information is not provided. We may also receive information about you from other sources, such as publicly available data or commercially available data sources.


Information You Provide.

There is no cost to access the Services.

We may collect information from you when you access or use the Services, including, for example:

  • Information required when registering includes your date of birth, your SlotsPlatze account username and associated password.
  • When you make a purchase, we receive information about the transaction from a third party, including details about the item purchased. Please note, however, that we do not receive any information about your invoice or payment details.
  • Information about your gender and age, including demographic information;
  • If you access the Services through our community page on a social network, we may view user information that is visible on your social network page, if you have permitted this in the privacy settings of your social network account;
  • If you sign up or are already registered for the SlotsPlatze loyalty program, we will share with you information about your activities on the Services, as well as the purchases you have made or rewards you have received.
  • The information you provide in relation to contests, surveys or other activities (including, but not limited to, identifiers such as your name, email or postal address, telephone number, contest entry information such as age, images or photographs, hobbies or interests and profession).
  • The information you may share through in-game games, comments, reviews, support tickets, or other postings on the Services. You have control over the information you provide in this way, and this information may include activities you engage in with other players. All of this information, except support tickets, is publicly available. Please keep this in mind when writing posts.
  • Conclusions will be drawn based on the information provided, including the data mentioned above and other data described in this privacy policy. This also includes any correspondence you send to us, such as questions or messages regarding the Services or this Privacy Policy.


Information we collect.

We collect information about your use of the Services, for example when you play games at slotsplatze.com Casino or interact with the Services through third-party websites or applications. The information collected includes Internet or other electronic network activity data, device identification numbers, Internet Protocol (IP) addresses (which give us an approximate location), browser type, referring and exit pages and URLs, history of other browser activity, the type of browser used Platform, clicks and other traffic data. The time spent on certain pages, payment transactions and associated times are also recorded. We also collect information about errors, including when they occurred, the functionality affected, the application status at the time of the error, and any communications or content provided at the time of the error. This information is used to determine how the Services are used, to make improvements and to communicate with you. This includes both customer support and providing recommendations for other products or services that may be of interest to you.

With your consent, we may collect information about your location, including precise location data using GPS, Wi-Fi and other device information, where required by law and in accordance with your mobile device or app permissions. Additionally, we may send you push notifications depending on your mobile device or app permissions.

We also obtain information from other sources that provide the types of data mentioned above. This includes government agencies that publish publicly available information, companies that sell data, and third-party services and organizations. For example, if you log in through social media or similar services, or share information about your experience on our Services with others, we may collect that information from those third-party services.

We may aggregate or anonymize information that is collected on an aggregated basis or automatically. This Privacy Policy does not apply to aggregated or anonymized data. Such aggregated or anonymized information may be used and disclosed by us for various purposes because it does not individually identify you or any other person.

We do not currently respond to browser do-not-track signals. For more information on this topic, see the “Cookies and Tracking” section below.


Use of Information.

The information we collect may be used to improve and expand our business. We may offer you our own products and services, as well as products or services from affiliates or third parties that we believe may be of interest to you. The information we collect may be used for the following purposes:

  • We use the information we collect to provide and continually improve the Services. This includes improving your experience using the Services, verifying your eligibility to use the Services, verifying your identity, and troubleshooting any problems or errors in the Services.
  • Communications with you will be conducted in accordance with your consent where required by law. These communications may include information about our products, services, events and promotions, as well as those of affiliates and third parties. It may also include administering satisfaction surveys or other surveys, responding to inquiries and complaints, and providing you with tailored advertising on our platforms and other locations.
  • For business research and development purposes, such as developing new products or services, compiling usage statistics of our Services, conducting other analytics, and identifying and preventing fraud or misuse of the Services.
  • Ensuring compliance with our legal and regulatory obligations.
  • Enforcing our legal rights and protecting and defending the rights, privacy, safety, property or operations of our own organization, our affiliates, you or others.


International transfer of your data.

We operate and manage the Services from the United States. The information we gather may be stored and processed in countries where we have offices or use service providers. By using the Services, you agree that your information may be transferred outside of your country of residence, including to the United States. These countries may have varying data protection regulations compared to your home country and there may be circumstances where courts, law enforcement authorities, regulators, or security authorities in these other countries may access your personal data.

You have the right to request a copy of your personal information and also the right to update, correct or delete your personal information. In your request, please clearly indicate what personal information you would like to copy or update, correct or delete. To protect your identity, we will carry out appropriate checks before processing your request. We will process your requests as quickly as possible and in accordance with applicable data protection laws.


HOW TO CONTACT US

If you have any questions about the privacy policy or the processing of personal data by slotsplatze.com Casino, we are here for you. You can reach us as follows:

Email: [email protected]

PLEASE NOTE THAT EMAIL IS NOT ALWAYS SECURE. PLEASE DO NOT SHARE ANY SENSITIVE INFORMATION IN YOUR EMAILS.

You have the option to cancel your account at any time. Please note, however, that we may need to retain certain information about you even after your account is terminated. This may include legal obligations requiring us to retain certain records of your personal information. In such cases it may not be possible for us to delete your data. If you would like to cancel your account or have any questions or concerns regarding your personal information, please do not hesitate to send an email to slotsplatze.com Casino: [email protected].

You have the option to remove certain cookies or block their use by adjusting the settings in your browser. You can either refuse all cookies or only allow cookies from selected websites. In some cases, additional steps may be required to opt-out or opt-out of other types of technologies. However, it is important to note that blocking cookies may affect the performance of the Services and some features may not function properly. In some cases, deleting cookies can result in previously made opt-out settings in your browser being revoked.

Please note that some of our partners may be part of the Network Advertising Initiative. This initiative provides a one-stop shop for you to opt-out of targeted ads from member companies. If you would like more information about how your data is used for targeted advertising and how to opt-out, please refer to the following links: here or here.

If you are concerned about how Google Analytics processes your data and your choices, you can find more information on their website.

Please keep in mind that websites and mobile apps differ, so you may need to take additional steps to opt-out of interest-based advertising in mobile applications. Check your device settings and the permissions in your mobile apps for more information about opting out.

If you would like to stop data collection by a mobile application, you can do so by removing the application from your mobile device.

If you have previously enabled the sharing of your location data with us, you have the option to stop this provision by adjusting the settings in the slotsplatze.com Casino application on your mobile device. However, it is important to note that this may affect your ability to access and use the Services.

If you install our Services on a mobile device, you may receive push notifications. These are messages sent by an application to your mobile device, even when the application is not active. You can opt out of receiving these notifications by visiting the external application settings on your mobile device.

If you have registered to receive SMS messages, you have the option to opt out of receiving such messages (e.g. text messages). To do this, send an SMS with the word "STOP" to the number from which we send these SMS messages as part of this special SMS program. After we receive your opt-out message, we may send you a confirmation message.

If you have received an invitation to join slotsplatze.com Casino, you have the option to decline future invitations from us. To unsubscribe, please email us at [email protected]. You can unsubscribe at any time.


Sharing your information.

We have the right to share these types of information with external third parties:

  • If you request or agree to this;
  • Where the information is provided to assist in completing a transaction for you;
  • When the information is needed to satisfy legal requirements, respond to governmental requests, court orders or subpoenas, enforce our Terms of Use or other agreements, or protect the rights, property or safety of us or our affiliates. This also applies to protecting the rights, property or safety of our users or others (e.g. to prevent consumer fraud).
  • If information is disclosed in connection with the acquisition, transfer, sale or other disposition of our business, services or assets (for example, if substantially all of our assets are acquired by another party), customer information could be among the assets transferred belong.
  • When information is shared with our agents, third-party vendors or service providers to perform certain functions on our behalf, such as billing, email delivery, advertising and marketing (including ad impression tracking, ad placement and quality verification, compliance with industry standards and specifications, ad delivery, reporting, personalization, audience segmentation and analysis), security and performance monitoring, account maintenance or servicing, research and auditing, providing customer service, processing orders, or as otherwise described in this Privacy Policy.

We may share information about you with our affiliates as explained in this Privacy Policy for the purposes described.

If you use third party services like social media services or mobile game centers to access high scores and leaderboards through our Services, those third parties might collect information about you, including your activities on the Services. You can customize your use of the Services to control how your connection to the Services is managed by these third parties, in accordance with their privacy policies.

We do not sell your personal information to third parties. However, we allow third parties to collect information through our Services and share that information with other businesses. This includes showing ads on our Services and other platforms based on users' online activities across various websites, services, and devices (known as "interest-based advertising"). Please note that this Privacy Policy does not cover the information practices of these third parties.


Cookies and tracking.

We automatically collect information from you when you access or use the Services. This information is collected by us or third parties such as Google and Apple by placing certain data files on your computer or mobile device. These data files may be cookies, other local storage technologies or similar technologies and we refer to them collectively as “cookies”. The Services use cookies to improve the quality of our Services, provide recommendations, and make the Services more convenient for our users. A cookie is a small text file stored on your device that recognizes you as an individual user by containing specific information about your login session and/or your use of the Services. There are also other types of local storage and similar technologies that allow us to collect similar information. We use cookies to collect information about the use of the Services by all our visitors and to remember you and your preferences when you return to the Services. These cookies may remain on your device until they expire or are deleted by you. We also use cookies to ensure that the services function properly. These cookies are usually deleted when you close your browser window. For more general information about cookies and how they work, you can visit www.allaboutcookies.org.

We allow certain third-party companies to place cookies via our Services to gather detailed information about how you use our Services. These companies may collect data regarding the online activities of users who use our Services over time and across different websites and devices. By using our Services, you agree that these third-party companies may utilize cookies to perform analytics or marketing activities.

Moreover, advertisers and/or ad networks may also use different third-party advertising technologies, including single and multiple tracking technologies, to deliver targeted advertisements on the Services and on third-party websites and services. These technologies can be detected on various devices that you use. As part of the advertising process, a unique third-party cookie or other cookies may be placed on your device. Third-party advertising firms may also use pixel tags (also known as “clear GIFs” or “beacons”) to assist in managing and optimizing our online advertising. Beacons enable us to recognize a browser's cookie when it visits the website on which the beacon is located and to inform us which banner advertisements led users to a specific website. For information on how to opt-out of targeted advertising by companies that participate in industry self-regulatory programs, please refer to the section titled “Accessing Your Information and Your Rights and Choices” above.

For detailed information about how Google Analytics processes your data and the options available, please visit the following website: https://policies.google.com/technologies/partner-sites.


Data retention, security and integrity.

We take necessary technical, administrative and physical measures to safeguard the information stored in our Services against any kind of misuse, loss or unauthorized alteration. It is important that you do not share your login details with anyone. Please keep in mind that email and instant messaging are not secure modes of communication. Therefore, we advise you to avoid transmitting any personal data via email or instant messaging services. Please note that although we make every effort to protect your personal information, the transmission of information over the internet is never completely secure, accurate, complete or up-to-date. As a result, unauthorized access, hacking, data loss, or other breaches may occur and we cannot assure you of complete security.

Links to other websites.

We allow others to link to our Services or to place links to their websites or services on our Services. However, we are not responsible for third party websites or their privacy and security practices. Before submitting information, we recommend that you read the privacy policy of each website.

Children's privacy.

The Services are meant only for users who are 21 years of age or older. If you are under 21 years of age, you are not allowed to use the Services. We don't intend to collect or request personal information from individuals under the age of 21, nor do we allow them to register for the Services. Therefore, if you are below 21 years old, kindly refrain from registering or accessing the Services, and avoid submitting any personal information including your name, address, telephone number or email address through the Services.

If you are a parent or guardian of a child under 13 who has submitted personal information to us and/or through the Services, please contact us at [email protected] to request deletion of your child's information. Please include the name and password that your child used.


The Services are only intended for users located in North America, except for users located in Washington State. Individuals outside of North America or within the state of Washington are not permitted to use the Services. We do not intentionally collect or ask for personal information from people located outside of North America or within Washington State. This includes personal information like your name, address, phone number or email address. We reserve the right to modify this Privacy Policy at any time at our sole discretion in accordance with the "Changes to Privacy Policy" section below to exclude users from other jurisdictions.

Changes to the privacy policy.

We reserve the right to change this privacy policy at any time. We will change the “Current” date above and post the revised Privacy Policy when we update the Privacy Policy. To stay informed about our privacy policies, we encourage you to read the Privacy Policy each time you visit the Services.


Additional Jurisdictional Rights

Your California Resident Privacy Rights.

California residents have the right to opt-out of having their personal information used by third parties for direct marketing purposes.

If you have given your consent and would like to unsubscribe at any time, you can contact us by email at [email protected].

We use cookies to enable third parties to access information about your use of the Services. Some of these companies are part of the Network Advertising Initiative, a central location where participating companies can opt out of targeted advertising. Further details can be found at https://www.networkadvertising.org or http://www.youronlinechoices.eu. California consumers may use the Digital Advertising Alliance tool, available at https://www.privacyrights.info, to submit requests to opt-out of the sale of personal information by some or all participating companies.

Our intention was not to sell personal information from anyone under 16 years of age.


Disclosure of Personal Information

We have shared certain personal information with third parties for our operational business purposes:

Name, contact information and social media information

  • Service providers.
  • Marketing service provider. To third parties to send you marketing messages tailored to your preferences.
  • Social media platforms.
  • Public security authorities or other legal institutions.

State-issued identification documents.

  • Public security authorities or other legal institutions.

Photos and recordings of individuals.

  • Service provider.
  • Sponsors for advertising.
  • Social media provider.

Financial data.

  • Service provider.
  • Marketing service provider. To third parties to send you marketing messages in line with your preferences.
  • Public security authorities or other legal bodies.

Highly sensitive personal information.

  • Service provider.
  • Public, government or security authorities or other legal bodies.

Biometric information.

  • Service provider.

Geolocation data.

  • Service provider.
  • Social media platform provider.
  • Public, government or security authorities or other legal bodies.

Online activity.

  • Service provider.
  • Social media provider.

Identification of people.

  • Social media provider.